At LEATHER MIO a return policy of 14 days is available for all our clients.
So you can safely contact us within 14 days after receiving your item(s) to request a return.
To be eligible for a return, your item must be in the exact condition that you received it, unused, and include the receipt, invoice or proof of purchase.
To apply for a return, you can contact us at info@leathermio.com
If your return is accepted, we’ll send you instructions on how and where to send your package.
Items sent back to us without first requesting a return and being formally accepted by email will not be accepted.
You can always contact us for any return question at info@leathermio.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Items on sale or discounted by coupon,offer or affiliate program
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
A written notice by email will be send to you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.